CUSTOMER CARE
Frequently Asked Questions
Everything you need to know about our handwoven fabrics, orders, worldwide shipping, and care instructions.
Frequently Asked Questions
Everything you need to know about our handwoven fabrics, orders, worldwide shipping, and care instructions.
When will my order be dispatched?
In-stock items are carefully packaged and handed over to tracked express courier within 1–3 business days. Made-to-order pieces require 3–5 business days.
Do you offer wholesale and B2B orders?
Yes, we collaborate with boutique hotels, interior architects, and select concept stores worldwide. Please contact us via our contact form or at info@blancsilefabrics.com.
What are the return and exchange conditions?
Unused items in their original packaging can be returned or exchanged within 14 days of delivery.
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Need more help?
Everything you need to know about our handwoven fabrics, orders, worldwide shipping, and care instructions.